Retro Velvet Armchair - Grey
Our Retro Velvet Armchair/Accent Chair by Artiss is as comfortable and as charming as it looks. With its thick padding of high resilience foam and velvet fabric upholstery, the armchair is perfect as a reading chair or a favourite relaxation seat.
The barrel back wraps around and hugs your body to provide perfect support and comfort. The splayed metal legs with copper tips give the armchair loads of character as well as providing a very stable base.
Not least, the workmanship is meticulous with the fluid corners and sturdy wooden frame. The armchair will blend well with any setting from classic to contemporary and will also soften the flow of rooms with angular furniture and accents.
Retro Velvet Armchair/Accent Chair
Barrel back design
High resilience foam
Extra thick padding
Smooth round corners
Sturdy wood construction
Splayed metal legs with copper tips
Seat material: Velvet fabric
Overall dimensions: 60cm x 60cm x 82cm
1 x Artiss Armchair
1 x Assembly Manual
Shipping: FREE Standard shipping (unless otherwise specified).
Your product will dispatch once our supplier has received your cleared payment and will usually dispatch from our suppliers’ warehouse within 1-2 working days. We are unable to guarantee a delivery on any specific dates or times as this is not something our delivery partners can guarantee. Due to ongoing COVID restrictions being placed in different states and natural disasters from time to time, delivery time frames can be affected and your patience in these cases is appreciated.
Delivery: This item is shipped via our supplier. Orders are usually shipped from their distribution centre, located in Melbourne, usually the next working day after your cleared payment is received.
For your peace of mind, your purchase includes tracked delivery. Tracking information will be sent to your registered email address.
Our suppliers preferred shipping carriers include - Australia Post, Aramex, Allied Express, Toll, and Hunter Express.
Estimated Delivery Timeframes:
For customers in VIC, approximately 3 - 5 working days.
For customers in NSW, SA, ACT, approximately 4 - 8 working days.
For customers in QLD, NT, WA, and TAS, approximately 7 - 10 working days.
We try our best to deliver Australia-wide, however, there are still a few postcodes that are undeliverable due to considered remote locations (offering no shipment service) by our shipping carriers or supplier. Where possible, an extra shipping fee will be advised, if your order can be delivered to remote locations with an extra shipping fee.
Those orders with ‘no shipment service will be cancelled and refunded automatically, with email notification.
Please contact us at email@example.com for more information on delivery to remote areas to ensure your order can be processed successfully.
Warranty/Return Policy: A 12-month warranty applies to this product (unless otherwise specified). Some products will be provided with an extended warranty for your peace of mind. Electronics products come with a 3-month warranty (SKU starts with V28-). Please contact us to clarify warranty period if you are unsure.
Returns and Refund Procedure:
Returns: We only accept change of mind within 14 days after the item is delivered. Please do not return the product to us without our prior consultation. Please notify us immediately on firstname.lastname@example.org. We only accept COM (change of mind) returns unopened and in the items original packaging. Please send an email including pictures or video of the condition of the product received and an explanation on why you like to return the product and if the item is eligible for return.
We do not accept change of mind for health, safety, or health/safety baby-related products because we have a legal duty of the Health and Safety of the customers using our products. We are not allowed to be sell these products if they have been opened/handled/used, etc.
Upon providing the return label to you, our supplier will refund the total order amount MINUS initial postage, return postage, and restocking fee of 15%
If a return label is NOT provided to you, our supplier will refund the total order amount MINUS initial postage and restocking fee of 15%
If you change your mind before the item is received and require the action of RTS (Return to Sender), our supplier will refund the total order amount MINUS initial postage and restocking fee of 15%
All items that are returned due to incorrect or incomplete delivery information will be treated as Change of Mind returns including items Returned to Sender due to being unclaimed.
Refunds: Refunds will be back via your original payment method. Paid by PayPal- refund back to PayPal; paid by credit, refund back to credit card. In all cases, please email us and we will advise if the product needs to be returned. NOTE: We cannot refund to a different PayPal account or Credit card.
Return to Sender (RTS): If there are any address discrepancies with your order and the product is returned to us, a cost of RTS (if applicable) and re-delivery cost will occur for any products that are returned to us.
Warranty Claims: ALL Claims need to be sent to us via email. To prevent unnecessary claim delays, we ask that the following is included in the initial claim email:
- Order Number
- Manual with missing parts indicated (if applicable)
- Images/Video clearly showing fault (if applicable)
- Images/Video clearly showing goods in the original packaging (if applicable)
Note: All images and videos must be attached to emails at an appropriate size, we are not able to make a clear assessment of image thumbnails.
Please do not dispose of items before contacting us. We may ask for items back to be inspected. We will not provide credit/refund in cases where goods have been disposed of before submitting a claim to us.
Faulty or Damaged in Transit Products: Send an email including pictures or video of the product received demonstrating the fault (If applicable, also include the manual with the part needed circled and inform the quantity). Also, provide a brief explanation of the fault and what the customer would prefer in the way of compensation or replacement parts/product.
We will assess each situation on a case-by-case basis. We will advise on whether we will send replacement parts, offer a full or partial refund, or replace the product.
Please do not ask customers to return the product to us unless instructed to do so. If we need the product returned, we will provide a return label. Any postage cost incurred by the customer for return postage will not be refunded if a return label has been provided.
Missing or Damaged Parts under 12-month warranty:
If a single part is missing or damaged, please specify using the instruction manual of what part is missing or is damaged and the quantity required/needed. Where possible, please mark the part in the manual and send us pictures of the marked item in the manual. Once our supplier receives the details of what is required/needed, they will arrange issue of your missing or damaged part to be sent as soon as possible. Our supplier will also provide tracking information when it is available which will be sent via your registered email. Dispatch of spare parts from our supplier’s warehouse can take up to 2 working days. If no spare part is available, we will provide an alternative resolution in line with Australian Consumer Law
Delivery Delays: For any delivery delays please note that we always need to lodge an enquiry with our courier partner for investigation which can take up to 2 working days. If there is no update in 2 working days, our supplier will provide a resolution, inform of a replacement or a refund. NOTE: Due to ongoing COVID restrictions being placed in different states and natural disasters from time to time, delivery time frames can be affected and your patience in these cases is appreciated.
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